LZRHost Terms of Service (TOS)
Last Revised: December 7, 2024
Use of LZRHost services implies agreement with these terms. Please read carefully before ordering or using any services.
1. Overview
The Terms of Service (TOS) outline the rules and regulations for using LZRHost services.
Questions? Contact [email protected] or ask in LiveChat before signing up.
2. Related Agreements
You must also review and agree to the following:
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Service Agreement – Separate agreement between LZRHost and customers.
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Resource Usage Policy – Specific utilization guidelines.
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Fair Use Policy – Responsible bandwidth and resource use.
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Domain Registration Agreement – For domains registered or transferred to LZRHost.
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Domain Reseller Agreement – For resellers of LZRHost products/services.
3. Acceptable Use & Content
All services must be used for lawful purposes only. Prohibited content includes, but is not limited to:
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Pirated software or warez
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Bulk email–related products
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Pornography or sexually explicit material
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Hacking/cracking resources
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Copyrighted MP3s or media without rights
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Anything illegal under U.S. law or harmful to public welfare (e.g., bomb-making, weapon guides)
LZRHost is the sole arbiter of violations and may remove any site at any time.
4. Copyright & DMCA
LZRHost responds to DMCA-compliant notices only and acts in accordance with U.S. copyright law.
5. System Resource Usage
Accounts using excessive resources may be:
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Temporarily deactivated, or
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Given seven (7) days to upgrade or migrate.
Each case is reviewed individually.
6. Backups
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Nightly backups are for administrative purposes only and not guaranteed.
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Customers are responsible for maintaining their own backups.
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Hosting accounts may not be used as backup storage.
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Large or unnecessary files (e.g., local cPanel/Softaculous backups, oversized logs) may be deleted without notice.
7. Unsolicited Email (SPAM)
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Sending unsolicited email from or promoting a site hosted on LZRHost is strictly prohibited.
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Violators may be billed $90/hour for cleanup and related work.
8. Support Abuse
LZRHost treats customers with respect and expects the same. Abusive or demeaning behavior may result in suspension or termination (with ten days’ notice to migrate).
9. Cancellations
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Submit a cancellation request via the client area to confirm identity and acknowledge data deletion.
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Files, emails, and accounts may be removed immediately and permanently after processing.
10. Payments & Billing
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Renewal notices provided at least 10 days in advance.
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Automatic billing occurs:
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7 days before due date
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On due date
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7 days after due date
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All fees billed in USD. Customers must keep payment methods valid and funded.
11. Price Changes & Late Payments
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Price changes require 30 days’ notice for annual or longer plans.
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Late payment grace period: 7 days.
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Services may be suspended or terminated after:
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15 days (Shared/Reseller/WordPress hosting)
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9 days (VPS hosting)
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12. Money-Back Guarantee & Refunds
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VPS: 15-day money-back guarantee for the first VPS only.
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Shared/Reseller/WordPress: 15/45-day guarantee.
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No refunds for: domain services, licenses, add-ons, external service charges, or renewals.
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Credits remain valid for 2 years from last cancellation.
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First-time accounts only.
13. Free Services
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Migration: Courtesy service within 60 days of signup; no guarantees.
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Free Domain: Available with 12/24/36-month hosting plans for select TLDs, first year only.
14. Prohibited Persons
Use of LZRHost services is prohibited for entities/individuals in U.S.-sanctioned countries or listed as Specially Designated Nationals (SDN) by OFAC.
15. Enforcement
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Failure to comply may result in suspension or removal without notice.
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Normal policy: warning first, deactivation second—but not required.
For detailed policies, please review the linked agreements (Service Agreement, Resource Usage Policy, Fair Use Policy, Domain Registration/Reseller Agreements) on the LZRHost website.